The entire case study is featured on Microsoft Customer Stories.

In today's world, sustainability is not just a buzzword; it's a pressing necessity. King Steel, a Taiwanese shoe equipment manufacturer, has taken this to heart, embarking on a transformative journey to meet the urgent and growing demands for sustainable and recyclable shoe products from global brands like Nike and Adidas. This blog post delves into how King Steel leveraged Microsoft Dynamics 365 to revolutionize its operations and lead the charge in the green transformation of the shoe industry.

The Challenge

Founded in the 1970s in Taichung, Taiwan, King Steel has long been a leader in designing and building precision shoe-making machinery. However, as the world shifted towards sustainability, so did the demands of their customers. Global brands were no longer just looking for high-quality machinery; they wanted solutions that could help them produce eco-friendly products. This shift posed a significant challenge for King Steel, as the traditional production methods were not aligned with these new sustainability goals.

In the case study of King Steel, the company faced several significant and specific challenges:

  • Growing Customer Demands for Sustainability: Global brands like Nike and Adidas are increasingly demanding sustainable and recyclable shoe products. This shift required King Steel to rethink its production methods to align with these sustainability goals.

  • High Greenhouse Gas Emissions: The shoe manufacturing industry is responsible for 1.4% of global greenhouse gas emissions. Producing a single pair of sneakers generates about 30 pounds of CO2 emissions, posing a substantial environmental challenge.

  • Traditional Production Methods: King Steel's existing production methods were not suited to meet the new sustainability demands. The company needed to overhaul its processes to reduce its carbon footprint and improve the recyclability of its products.

  • Communication and Innovation Barriers: The company needed help with team communication, which hindered innovation. A culture that encouraged outside-the-box thinking and creativity was needed.

  • Cybersecurity Threats: After facing a cyberattack, King Steel strengthened its cybersecurity measures to protect its digital transformation efforts.

  • Adapting to Digital Transformation: Embracing digital tools and transforming the company's operations required a significant mindset shift among employees, managers, and the leadership team.

By addressing these challenges with Microsoft Dynamics 365, Microsoft Cloud for Sustainability, and Power Platform, King Steel transformed its operations and led the way in sustainable manufacturing.

The Solution: Embracing Digital Transformation

Under the visionary leadership of CEO Jim Chen, King Steel has embarked on a digital transformation journey with the help of Microsoft Dynamics 365 and Power Platform. This leadership has empowered the company to create a transparent supply chain model that enhances sustainability and improves operational efficiencies and customer relations.

Key Steps in the Transformation:

  • Data Collection and Analysis: By leveraging Dynamics 365, King Steel could collect and analyze production data more effectively. This data-driven approach allowed them to identify areas for improvement and implement changes that would reduce their carbon footprint.

  • Innovation and Efficiency: Using Dynamics 365 Business Central and Power Platform, King Steel's employees developed applications that streamlined business processes. This not only accelerated their green transformation but also fostered a culture of innovation within the company.

  • Enhanced Communication: Implementing Microsoft Teams improved communication across all levels of the organization. This was crucial in ensuring everyone, from managers to factory workers, aligned with the company's sustainability goals.

  • Cybersecurity Measures: After facing a cyberattack, King Steel strengthened its cybersecurity measures with Microsoft's solutions, ensuring that its digital transformation journey was secure.

The Impact: A Greener Future

In the King Steel case study, CEO Jim Chen is quoted saying:

Digital transformation is the process of choosing the right digital tools. Once goals are set, choosing the tools is easy. My family elders who started this company have been supportive, but we didn't make these changes simultaneously. It was a step-by-step process. Both customers and employees have felt the impacts and benefits.

The results of this transformation have been remarkable. King Steel has not only met the sustainability demands of its customers but has also set a new standard in the industry. By adopting a transparent supply chain model, it has significantly reduced its greenhouse gas emissions, offering hope for a greener future.

Moreover, Microsoft's digital tools have enabled King Steel to maintain its competitive edge in the market. They have successfully integrated sustainability into their core business operations, proving that it's possible to be both eco-friendly and profitable.

Closing Thoughts

When considering a digital transformation with Microsoft Dynamics 365 Business Central, it's essential to ask the right questions and understand the key takeaways from successful implementations. The case study of King Steel, a Taiwanese shoe equipment manufacturer, provides valuable insights into how businesses can leverage digital tools to meet sustainability goals, improve operational efficiencies, and foster innovation. By examining King Steel's journey, businesses can identify critical questions to guide their transformation and draw lessons from the main takeaways to ensure a smooth and impactful transition. Here are the top questions to ask and the primary lessons learned from King Steel's experience.

Key Takeaways

Below are the three key takeaways from the King Steel case study with Dynamics 365 Business Central:

  • Sustainability and Innovation:

    King Steel successfully met the growing demand for sustainable and recyclable shoe products by leveraging Microsoft Dynamics 365, Microsoft Cloud for Sustainability, and Power Platform. This transformation reduced the company's carbon footprint and fostered a culture of innovation.

  • Operational Efficiency:

    By implementing Dynamics 365 Business Central and Power Platform, King Steel streamlined its business processes, improved operational efficiencies, and enhanced customer relations. This digital transformation enabled them to maintain a competitive edge in the market.

  • Enhanced Communication and Cybersecurity:

    Microsoft Teams improved communication across all levels of the organization, ensuring alignment with sustainability goals. After facing a cyberattack, King Steel strengthened its cybersecurity measures with Microsoft's solutions, securing its digital transformation efforts.

These takeaways highlight the importance of integrating digital tools to drive sustainability, efficiency, and security in modern manufacturing.

Top Questions to Ask

Based on the King Steel case study, here are three essential questions you should ask when considering Microsoft Dynamics 365 Business Central:

  • How can Business Central help us achieve our sustainability goals?

    King Steel leveraged Business Central to create a transparent supply chain and reduce its carbon footprint. How can we use these tools to enhance our sustainability efforts and meet the demands of our eco-conscious customers?

  • What specific business processes can be streamlined with Business Central?

    King Steel improved operational efficiencies by streamlining its processes with Business Central. Which of our current processes could benefit from automation and better data management to boost productivity and reduce waste?

  • How can we foster a culture of innovation and improve communication within our organization?

    King Steel used Business Central and other Microsoft tools to encourage innovation and improve team communication. How can we implement these tools to foster creativity, enhance collaboration, and ensure everyone is aligned with our business goals?

These questions help guide your decision-making process and ensure that you maximize the benefits of implementing Microsoft Dynamics 365 Business Central.

Ready to transform your business and lead the way in sustainability?

King Steel's journey is a testament to the power of digital transformation in driving sustainability. By leveraging Microsoft Dynamics 365, they have turned a significant challenge into an opportunity for growth and innovation. As more companies follow in their footsteps, the future of the shoe industry looks greener than ever. Does King Steel's story inspire you? Learn how Microsoft Dynamics 365 can help your business achieve its sustainability goals. Contact us today to get started on your own digital transformation journey.