Whether you are live on Business Central, in the throws of implementation or considering an upgrade from your legacy environment – NAV or otherwise – Microsoft is delivering an exciting bundle of updates with the shipment of Dynamics 365 2020 Release Wave 2. And it’s worth paying attention.
As a Microsoft customer, have you ever wondered what that means exactly? If you are like most Dynamics users, your primary point of contact is your Microsoft partner – not Microsoft directly. When you need support, you submit a ticket with your partner.
When you first start the ERP selection process, it’s typical to assume that choosing the right software is the hardest decision you will make. In the end, you may come to find that choosing the best Microsoft Dynamics partner to support whatever software solution you choose will ultimately make or break your project’s success.
We often hear from clients that got sidetracked from their core goals and strategies after their initial implementation period. They spent so much energy upfront on phase 1, the plans they made for Phase 2 or 3 got neglected.