Gauging Your ERP Implementation Satisfaction
Customer satisfaction is our top priority – from the beginning of your ERP implementation to the time you’re fully up and running. Admiral Consulting Group is so strongly committed to ensuring that you are completely satisfied throughout your engagement with us that our team is rewarded based on your level of satisfaction.
Admiral regularly checks in with you, using an online survey to get your feedback on our performance in terms of implementing your CRM or ERP software. The scores from these surveys determine the compensation of our software implementation consultants.
If we receive a score that is anything less than perfect, our CEO will personally call you to ensure that we understand what improvements need to be made. This enables us to achieve your satisfaction and guarantee your confidence in both your ERP implementation and us.
"They’re terrific consultants, straight-forward problem solvers. You want something done, they turn it around quickly and do it right the first time. They’re real pros."