Admiral Consulting Blog

For Process Improvement & Operational Excellence

Admiral Interviews Microsoft Dynamics ISV SalesPad at Convergence 2014

Posted by Admiral on 4/15/14 8:06 AM

SalesPad provides applications with improve the efficiency of Dynamics GP for Distribution and Manufacturing clients.

Transcript:

Aaron Sorenson: So we are here at Convergence and we are talking with one of our partners, this is Tim with SalesPad, great to talk to you today.

Tim: Aaron thanks for stopping by.
Aaron Sorenson: You got a great booth, very busy, so maybe first of all you could just tell us a little bit about the company, SalesPad?

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Topics: Dynamics GP

Admiral Consulting Group interviews Dynamics Payroll ISV Greenshades at Convergence 2014

Posted by Admiral on 4/9/14 10:21 AM

Greenshades is a 20 year old software company that writes software that integrates with Microsoft Dynamics GP. Their software includes the Greenshades Tax Filing Center and other solutions that makes it much easier to manage your Payroll and HR functions.
Transcript
Aaron: So we're here at Convergence and I'm talking to Chris with Greenshades thanks very much. First tell us just a little bit about the company Greenshades?
Chris: Yeah, well Greenshades we've been around 20 years now primarily in the dynamics channel. We originally wrote a magnetic media filing solution essentially a TurboTax for businesses designed to work for Great Plains. We wrote customizations initially then the demand sort of kept increasing. So, we essentially went from being an accounting reseller to focusing just as a software vendor, focusing specifically on Microsoft Dynamics. And then ever since then continued from kind of a payroll tax standpoint just making it easier to run payroll tax.
Aaron: Okay. So what are some of the more prominent products that Greenshades offers?
Chris: The Greenshades tax filing center is really our core product really what we started about 20 years ago and in the past 10 years has really come to life quite a bit. So that’s the solution that lives within dynamics but essentially takes all of the reports that dynamics is creating and we produce it in an electronic format that the tax agency wants. So the federal agencies, the local agencies, state agencies. So that’s really the core of what we do. We also do service based solution which is kind of a hybrid between outsourcing payrolls taxes, if you’re running payroll in house and worry about the taxes. If you’re not really willing to outsource the process you can use our payroll tax service that again it’s kind of hybrid helps to track all of the taxes, all the complicated aspects of it and really the user can just go on and press a few buttons to control the process and just make all of those taxes that much easier.
Aaron: So what kind of feedback are you getting from customers? What's the value that your customers are saying that they are getting out of your products?
Chris: Well I mean the value is really there by being able to not have to outsource payroll. So typically speaking like a majority of what we do is around payroll and HR but from a payroll standpoint typically when someone is outsourcing payroll it’s going to be because of the taxes, so people have understandably a lot of concerns about taxes so our goal is to help take away some of the concerns around taxes and allow a user to effectively run payroll in house. And so with some of the licensing changes recently regarding the payroll module in Microsoft Dynamics it’s making that much more affordable for someone to look at using payroll module within dynamics.
So again by helping the client become comfortable with the tax component, taking that off the plate a little bit we're helping users, run their own house ultimately saving the money of outsourcing and offering a more efficient solution. And on top of that we have an employee self-service portal. So, after they process the payroll instead of printing out the direct causal statements they can post all that online and have employees access that information online. Collect timesheets online, have employers fill out some of the new hire paperwork online all of that theme back in the core payroll module and dynamics.
Aaron: Very good. Well, it sounds like you’ve got a great suite of products for the payroll industry and thanks very much for talking with us.
Chris: Thank you.
Admiral Consulting Group, known as one of Microsoft’s best Dynamics Partners in New Jersey, New York City, Pennsylvania and the East Coast is your Microsoft Dynamics GP, SL, NAV and CRM partner of choice.

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Topics: Dynamics GP

Microsoft Dynamics CRM unites all of the teams in your organization

Posted by Admiral on 1/27/14 11:52 AM

Marketing, Sales and Customer Service are all on the same team when it comes to your organization. Why not have a technology solution that mirrors your commitment?
Microsoft Dynamics CRM supports your marketing team by:

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Topics: Dynamics CRM

Microsoft Dynamics CRM Case Study Success Story Testimonial

Posted by Admiral on 9/23/13 10:33 AM

Tough Mudder is a global events company putting on over 50 ten to twelve-mile obstacle mud runs across US, Canada, Australia and Germany.
Tough Mudder didn’t need a NEW CRM solution, they needed their first and very unique CRM solution. Learn what huge database of event participates that Dynamics CRM replaced. Learn about the learning and adoption experience with Dynamics CRM.
Listen to Tough Mudder describe the partnership with Admiral Consulting group as this new team embraces the full capabilities of Dynamics CRM.
Click here to watch the full video

Transcript:
Aaron Sorenson: I am Aaron Sorenson with Admiral Consulting Group and today we are talking with Greg Fritzgerald with Tough Mudder. Great to have you as a client and great to talk to you today. Tough Mudder has been a client with Admiral for about a year and has been using Dynamics CRM, but first, Greg, maybe you could just tell us a little bit about the company Tough Mudder.
Greg: Tough Mudder is about three years old. We are a Global Events company. We put on 10 to 12 mile obstacle mud runs. We are about three years old in our fourth year of operation now. This year 2013, we are planning on having over 50 events around the world, U.S., Canada, Australia, U.K. and our first foreign language events in Germany.
Aaron: So, Greg there are various reasons why a company would choose Dynamics CRM solution, it could be sales, marketing, customer service. What were some of the reasons why Tough Mudder needed a new CRM software solution?
Greg: Sure. So, it’s funny because you know, we said a new CRM solution when really it was just a CRM solution. Before Dynamics, we pretty much had the – all of our customer records were living inside of a massive excel spreadsheet on someone’s computer, someone’s server. So, it was just not sustainable for the growth of the company, it was kind of patch work solution. So, Dynamics really just provided a level of custom ability and sort of just an easy user interface that was great for us because a lot of the employees here just didn’t have high familiarity with CRM. So, using a Microsoft product was really helpful because people sort of have a baseline understanding of Microsoft Office. Things are a little bit more intuitive than trying to learn an entirely new program. So, that was really helpful as well.
Aaron: Greg, service is one of the most important parts of any software implementation, what has your experience been with Admiral Consulting Group?
Greg: The service experience with Admiral has been fantastic. The entire team at Admiral is just very receptive to our requests, always willing to go out of their way even after hours to provide us with an answer or solution to a problem we run into. We definitely appreciate it here because we are a group of people that doesn’t have a ton of experience with CRM, so Admiral has really become a partner in training us, getting us up to speed on what it can and can’t do? the dedication they have had to getting us up in running and Admiral has just been a phenomenal partner in getting this – all of us on board with CRM. You know, as we look to see other implementations of CRM and see what else we can do with it for the company, we definitely plan on keeping Admiral onboard to help push us and constantly say you know, try this, try that, because it’s worked out so well to date that we’d really want to see them along side us as we continue to move forward with our use.
Aaron: So, the last the question, maybe the most important, would you recommend Admiral to other CRM prospects and why is that?
Greg: I could say, I would absolutely recommend Admiral Consulting to other potential CRM prospects. The level of service is just impeccable, especially if you are looking to learn about CRM and become something of a power user, Admiral is there every step of the way to kind of say, here’s how you can do this, here’s how to do that. They really became a full on partner. They weren’t just sort of like another company that might say, here’s your CRM. It's setup, it works now, go and you can use it. You know, they were really there both as an educator and as the actual implementation side of the CRM, the backend technology stuff. So, I can say without hesitation that I would recommend Admiral and I look forward to continuing to work with them in the future.
Aaron: Well, as you continue your exponential growth, we look forward to working with as well. So, thanks very much.
Greg: Thank you.
Admiral Consulting Group, known as one of Microsoft’s best Dynamics Partners in New Jersey, New York City, Pennsylvania and the East Coast is your Microsoft Dynamics GP, SL, NAV and CRM partner of choice.

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Topics: Dynamics CRM, Testimonial